On this page
About the branch
U.S. Bank's Palo Alto Main Branch is downtown on University Avenue. OpenStreetMap still shows the building as Union Bank; Union Bank's branches are now part of U.S. Bank and the old unionbank.com address forwards to U.S. Bank's website. Former Union Bank customers will find the branch at the same address. U.S. Bank's page lists free parking at the branch and a walk-up ATM open 24 hours.
U.S. Bank's other Palo Alto branch is Palo Alto South at 4291 El Camino Real. The downtown branch closes on federal holidays and opens 9 a.m. to 1 p.m. on Christmas Eve. Appointments can be held at the branch, by phone or by video. For a new account, U.S. citizens need a Social Security number and a state-issued photo ID. This page is not financial advice.
What this location offers
- Everyday banking: counter checks, debit card replacement, cash advances on Visa, Mastercard or Discover with a valid ID and official checks such as cashier's checks and money orders
- Notary: for documents such as loan papers, powers of attorney and passport authorizations
- Medallion signature guarantee: for U.S. Bank clients only
- Safe deposit boxes: opened through a banker, with access during weekday lobby hours; not covered by FDIC insurance
- Foreign currency: ordered online by U.S. Bank account holders and ready here in one to two business days
- Night deposit box
- Wire transfers, loans and mortgages with a banker, plus mortgage and wealth specialists by appointment
- Business banking for small and mid-sized companies
The branch page publishes fees for official checks. Other banks nearby include Wells Fargo on University Avenue and Bank of America on Lytton Avenue.
Location and getting there
U.S. Bank University Avenue is at 400 University Avenue, Palo Alto, CA 94301, in the Downtown area of Palo Alto. Our Downtown guide covers what else is around.
The nearest train stop is the Palo Alto Caltrain station, about 0.4 miles away. That is roughly a 9 minute walk.
Parking: street spaces and city garages with posted limits (see parking in Palo Alto).
Hours
| Monday to Friday | 9 a.m. to 5 p.m. |
|---|---|
| Saturday and Sunday | Closed |
Hours from the business's own website, checked October 30, 2026.
What is nearby
- SomiSomi, bakery or dessert shop, under 0.1 mi
- Peninsula Optical, practice, under 0.1 mi
- Cafe Venetia, restaurant, under 0.1 mi
- Yayoi, restaurant, under 0.1 mi
- Taste, restaurant, under 0.1 mi
- Cogswell Plaza, 0.2 mi
- University Avenue, 0.2 mi
- King Plaza and City Hall, 0.2 mi
Other everyday services nearby: Hamilton Post Office (0.1 mi); Wells Fargo University Avenue (0.1 mi); The UPS Store Bryant Street (0.1 mi); Stanford Federal Credit Union (0.1 mi). Browse the full everyday services list.
About this listing
Checked October 30, 2026 against U.S. Bank, Palo Alto Main Branch; U.S. Bank locations in Palo Alto. How our listings work. Map data © OpenStreetMap contributors.
Frequently asked questions
Where is U.S. Bank University Avenue in Palo Alto?
U.S. Bank University Avenue is at 400 University Avenue, Palo Alto, CA 94301, in the Downtown area. The nearest Caltrain stop is the Palo Alto Caltrain station, about 0.4 miles away.
Is the Union Bank at 400 University Avenue still open?
The branch now operates as U.S. Bank's Palo Alto Main Branch. Union Bank's website forwards to U.S. Bank, which lists 400 University Avenue as one of its two Palo Alto branches.
Does the U.S. Bank on University Avenue have a notary?
Yes. U.S. Bank lists notary service at this branch, along with Medallion signature guarantees for U.S. Bank clients only.
What are U.S. Bank University Avenue's hours?
Monday to Friday: 9 a.m. to 5 p.m.; Saturday and Sunday: Closed.